Excellent 4.9 out of 5

1. General

RelaxThera operates relaxthera.com. By visiting our site and purchasing from us, you agree to these Terms & Conditions, our Privacy Policy and our Refund & Returns Policy. These terms apply to all users of the site including browsers, customers and contributors of content.

2. Products & Pricing

We reserve the right to modify or discontinue products at any time without notice. Prices are subject to change without notice. We shall not be liable to you or any third party for any modification, suspension or discontinuance of products or pricing.

All prices are listed in USD. We make every effort to display accurate product descriptions and pricing, but errors may occasionally occur. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

3. Orders & Payment

By placing an order, you confirm that you are authorised to use the payment method provided. We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud, errors in product or pricing information, or stock unavailability. Full payment is required at the time of purchase.

4. Shipping & Delivery

Delivery times are estimates only and cannot be guaranteed. RelaxThera is not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Risk of loss and title for items pass to you upon delivery to the carrier. Please refer to our Shipping Policy for full details.

5. Returns & Refunds

We offer a 30-Day Relief Guarantee on all KneadFlow™ Pro purchases. If you are not satisfied with your purchase, you may return the item within 30 days of delivery for a full refund, subject to our return conditions. Please refer to our Refund & Returns Policy for full details.

6. Intellectual Property

All content on relaxthera.com — including text, images, logos, product names and descriptions — is the property of RelaxThera and is protected by applicable intellectual property laws. You may not reproduce, distribute or use any content from this site without our prior written consent.

7. Limitation of Liability

KneadFlow™ Pro is a wellness device and is not a medical product. It is not intended to diagnose, treat, cure or prevent any medical condition. RelaxThera shall not be liable for any indirect, incidental or consequential damages arising from the use or inability to use our products. Our total liability shall not exceed the purchase price of the product in question.

8. Prohibited Uses

You agree not to use our website or products for any unlawful purpose, including but not limited to:

• Submitting false or misleading information
• Attempting to gain unauthorised access to our systems
• Engaging in fraudulent transactions or chargebacks
• Reproducing or reselling our products without authorisation

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with applicable laws. Any disputes arising from your use of our website or products shall be subject to the exclusive jurisdiction of the relevant courts.

10. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website following any changes constitutes acceptance of the updated terms.